Mental Health Care Coordination (MHCC) /Home and Community Based (HCBS) Waiver

This family-driven program helps parents/guardians keep their child at home rather than in a psychiatric hospital or residential treatment facility. The program offers six services aimed to improve the ability of the child and family cope with the issues with which he or she struggles most.

Who is eligible?

  • A child who experiences continued hospitalizations.
  • Is between 5 and 18 years of age.
  • Has complex mental health needs.
  • Has service and support needs that cannot be met by just one agency or system.
  • Is capable of being cared for in the home and/or community if provided access to waiver services.
  • Has available a consistent living environment with parents and/or guardians who are able and willing to participate in the program.

Crisis Response Services

Crisis Response Services provide assistance with your child’s severe outbursts or emergent psychiatric concerns when offices are closed.

Intensive In-Home Services

Intensive In-Home Services help your child and family find new ways to approach your child’s behavior needs.

Family Support Services

Family Support Services are provided by people who are also parents of children with special needs. They have experienced similar situations and understand your challenge.

Skill Building Services

Skill-building services provide activities in the home and community and address recovery-oriented goals identified by the family.

Respite Services

Respite Services provide a break for the child and family to ease the stress at home and improve family harmony. Respite may be provided on a planned or emergency basis, and either in the home or out-of-home.

Family Peer Support Program

Offered through Cattaraugus County
Department of Community Services

Family Peer Support Services are provided to any family residing within Cattaraugus County who are the caregivers of a child with mental health concerns. The program employs Family Peer Advocates who are parents who also have a child with mental health needs and have shared life experiences with challenges similar to yours.

These services include assistance navigating school advocacy / IEP’s, identifying services available in the community, and sharing approaches that have worked for them in their own lives. You may choose to meet face-to-face with the Family Peer Advocate a few times a month, or you may choose phone support as needs arise. This program also facilitates Family Support Group meetings throughout Cattaraugus County. These meetings are open to any parent experiencing any type of concern about his or her child.

Parent Support Groups:

A parent-driven mentoring program designed to empower parents. It is sensitive to cultural differences while offering strenghts-based individualized support based on parents’ goals.

Olean YMCA
1101 Wayne St.
Olean, NY 14760
Last Friday of each month
6-8 p.m. includes pizza, drinks
Childcare is provided

King Memorial Library
9538 Main St,
Machias, NY 14101
Second Monday of each month
6-7 p.m.

Randolph Free Library
26 Jamestown St,
Randolph, NY 14772
Third Tuesday of each month
6-7 p.m.

For information, contact:
Jean Knapp,
Family Peer Support
Services Supervisor,
or 716-701-1135

Family Peer Support Services rack card 9.26.17