Residential Services

The ReHab Center offers a number of different residential options to the people we support based on their needs and desires. Below is a brief description of each:

Individualized Residential Alternatives (IRAs)

The ReHab Center operates 15 supervised group homes (IRAs) within the Olean, Allegany, Hinsdale, and Salamanca areas. Trained staff supervise the homes 24-hours a day, seven days a week. Each home has anywhere from 6 to 12 residents ranging in age from young adults to senior citizens. The staff provides personalized supports to each person based on his or her abilities. These services include the development of self-care and household skills, shopping, community safety, and leisure or recreational activities. Staff members also accompany the residents to medical appointments, religious services, dining out, and various other community events.

Family Care Program

Family Care provides a residential alternative to more traditional group homes. Local families have been certified to provide this service by New York State to people looking for placement within a “family-like atmosphere.”

The Family Care program staff work closely with providers to ensure that each person’s benefits and personal allowances are carefully monitored. They also make sure that each person has warm, clean, and appropriate clothing that is appropriate for the season and event. Each person’s food preferences are respected and that each one takes his or her medication as prescribed and is sure to make it to medical appointments as scheduled

Family Care providers are supportive of the skills necessary for a person to live more independently and alert to each person’s need and desire to expand learning new skills. These may include learning personal care skills, home maintenance, cooking, comparative shopping, nutrition, and exercise and recreation. This helps the person become more fully engaged as “part of the family.”

To learn more about the Family Care Program, see Family Care, A Gift of the Heart on our blog.


Family Care services Rack card


The Supportive Apartment Program

This program is designed for people who do not need the level of support or monitoring provided in an IRA or Family Care setting. They may live on their own with only a minimal amount of support. This program manages apartments, primarily in single settings, but also for a few married couples. The apartments are in the Olean area and ensure a safe, well-maintained alternative to other residential settings. The people served also have 24-hour access to staff by phone.

Staff members provide training and oversight in areas such as nutritional education, grooming and self-care skills, home maintenance, budgeting, health status, educational or employment support, and interpersonal skills.

Behavioral Residential

The ReHabilitation Center operates residences for people with dual diagnoses that are regulated by the New York State Office of Mental Health. The adult residents must have a primary diagnosis of a mental illness with a secondary diagnosis of mental retardation. These homes have trained staff on-site 24 hours a day and provide services which offer the opportunity for residents to advance from one level of supervision to another, and be as independent in the community as possible.

Services at a glance

  • 24-hour available supervision
  • Service planning
  • On-site nursing support
  • Social skills training
  • Independent living skills training
  • Daily living skills training
  • Anger management training
  • Health services training
  • Advocacy


To be eligible for placement in a mental health residence, each person served must be an adult with a designated mental illness in accompaniment with one of the following:

  1. Social Security income or SS Disability Insurance enrollment due to a designated mental illness, or
  2. An extended impairment in functioning due to a designated mental illness, or
  3. Reliance on psychiatric treatment, rehabilitation and supports.